Account and contact information
When your firm signs up or books a call we collect names, work email addresses, firm name, and billing details. We use this to provision your tenant, provide support, and invoice your subscription.
Privacy
Privacy Policy
MatterOrbit is a product of Micronetbd Inc. This policy explains what information MatterOrbit collects, how it is used to run your document sync, and the choices you have. It applies to matterorbit.com, app.matterorbit.com, and the MatterOrbit sync service, including our integrations with Filevine, SharePoint, OneDrive, and Dropbox.
Last updated: August 23, 2026
Who we are
The company behind MatterOrbit
MatterOrbit is built, operated, and supported by Micronetbd Inc., 4 AAA Drive, Suite 205, Hamilton Township, NJ 08619, United States ("Micronetbd," "we," "us"). Questions about this policy or your data can be sent to [email protected].
What we collect
Information we process
Connected storage credentials
To run the sync, MatterOrbit stores OAuth tokens and API credentials for the systems you connect (Filevine, SharePoint, OneDrive, Dropbox). Credentials are held in a per-tenant vault encrypted with AES-256 and are used only to perform the sync you configure. We never see or store your account passwords.
Documents and file metadata
MatterOrbit transfers your documents between the systems you connect. Files move through secure, short-lived staging and are not retained by MatterOrbit after a transfer completes. We keep file metadata (names, paths, sizes, hashes, timestamps) in your tenant's sync state so we can detect changes, resolve conflicts, and prove what happened.
Audit and usage data
Every sync event is written to an audit log for your firm. We also collect standard technical data (IP address, browser type, pages visited) when you use our websites, to keep the service secure and improve it.
How we use it
What your data is used for
We use the information above solely to provide, secure, support, and bill the MatterOrbit service: running your configured sync, detecting and resolving conflicts, producing your audit trail, responding to support requests, and communicating service updates. We do not sell your data. We do not use the contents of your documents for advertising, profiling, or training artificial intelligence models.
Third parties
Connected platforms and subprocessors
MatterOrbit exchanges data with the platforms you connect, under your authorization: Filevine (via the Filevine v2 API), Microsoft SharePoint and OneDrive (via Microsoft Graph), and Dropbox (via the Dropbox API). Your use of those platforms is governed by their own terms and privacy policies. Our infrastructure runs on DigitalOcean data centers in the United States. We share data with these providers only as needed to operate the service.
Security and retention
How your data is protected
All data moves over TLS. Credentials are encrypted at rest with AES-256 in a per-tenant vault. Documents pass through short-lived staging during transfer and are not kept afterward; your firm keeps ownership of its storage at all times. Sync state and audit logs are retained for as long as your subscription is active and for a reasonable period afterward to meet legal and accounting obligations, after which they are deleted. When your firm leaves MatterOrbit, you can request deletion of your tenant data at any time.
Your choices
Your rights
You can disconnect a storage provider at any time from your MatterOrbit dashboard or by revoking the app's access inside that provider (for example, removing MatterOrbit from your Dropbox account's connected apps). You may request access to, correction of, or deletion of your personal data by emailing [email protected]. If you are in a jurisdiction with specific privacy rights (such as the EU, UK, or California), we will honor requests consistent with applicable law.
Updates
Changes to this policy
We may update this policy as the service evolves. The date at the top reflects the latest revision, and material changes will be communicated to account holders. The corporate privacy policy of Micronetbd Inc. is available at micronetbd.org/privacy-policy.
Questions about your data?
Email the team at [email protected] and we will respond promptly.